These terms and conditions outline the rules and regulations for the use of Big Blue Meeting's Website and our services, located at https://www.bigbluemeeting.com.

By accessing this website and/or signing up for our services we assume you accept these terms and conditions. Do not continue to use Big Blue Meeting if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Membership

1.1. Your Big Blue Meeting membership will continue until terminated. To use the Big Blue Meeting service you must have Internet access and a Big Blue Meeting account, and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see "Cancellation" below).

2. Free Trials

2.1. Your Big Blue Meeting membership may start with a free trial. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow users to try the service.

2.2. Free trial eligibility is determined by Big Blue Meeting at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Big Blue Meeting membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent Big Blue Meeting membership to determine eligibility. For combinations with other offers, restrictions may apply.

3. Billing and Cancellation

3.1. Billing Cycle. The membership fee for the Big Blue Meeting service will be charged to your Payment Method on the specific billing date indicated on your "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service.

3.2. Payment Methods. To use the Big Blue Meeting service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.

3.3. Updating your Payment Methods. You can update your Payment Methods by contacting us at contact@bigbluemeeting.com, creating a support ticket, or through the online chat application if available. Following any update, you authorize us to continue to charge the applicable Payment Method(s).

3.4. Cancellation. You can cancel your Big Blue Meeting membership at any time, and you will be terminated from having access to the Big Blue Meeting services once you canceled. Termination will result in data loss of any data you store with Big Blue Meeting, if you need a backup of the data please inform us before terminating the service, or to make an agreement for continued data storage for a fee. We do not offer any refunds on subscriptions.

3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.

4. Big Blue Meeting Service

4.1. Customer Support. To find more information about our service and its features or if you need assistance with your account, please e-mail us or create a support ticket.

4.2. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.

4.3. Changes to Terms of Use. Big Blue Meeting may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you.

4.4. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.

5. Cookies

5.1 We employ the use of cookies. By accessing Big Blue Meeting, you agreed to use cookies in agreement with the Big Blue Meeting's Privacy Policy.

5.2 Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

6. BigBlueButton

6.1 BigBlueButton is free Open Source software provided under the LGPL license. The Terms and Conditions of the license apply to all services we provide.

6.2 As LGPL provides absolutely NO WARRANTY and also NO LIABILITY for any reason whatsoever. Therefore in accordance with the LGPL license we do not provide ANY WARRANTY and disclaim ALL LIABILITY arising from its use. This includes any data loss and/or service interruption suffered.

7. License

7.1 Unless otherwise stated, Big Blue Meeting and/or its licensors own the intellectual property rights for all material on Big Blue Meeting. All intellectual property rights are reserved. You may access this from Big Blue Meeting for your own personal use subjected to restrictions set in these terms and conditions.

7.2 You must not:

  • Republish material from Big Blue Meeting
  • Sell, rent or sub-license material from Big Blue Meeting
  • Reproduce, duplicate or copy material from Big Blue Meeting
  • Redistribute content from Big Blue Meeting
  • Reverse engineer or copy any features of the Big Blue Meeting website.

7.3 This Agreement shall begin on the date hereof or the date of your signing up to the service whichever date falls earlier.

7.4 Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Big Blue Meeting does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Big Blue Meeting,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Big Blue Meeting shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

7.5 Big Blue Meeting reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

8. Hyperlinking to our Content

8.1 The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines
  • News organizations
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  • Commonly-known consumer and/or business information sources
  • Community sites
  • Associations or other groups representing charities
  • Online directory distributors
  • Internet portals
  • Accounting, law and consulting firms
  • Educational institutions and trade associations

8.2 These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

8.2 Any other organization or persons should contact us for approval. We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Big Blue Meeting; and (d) the link is in the context of general resource information.

8.3 These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

8.4 Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description/content including logo of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

9. iFrames

9.1 Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

10. Content Liability

10.1 We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

11. Your Privacy

11.1 Please read Privacy Policy

12. Reservation of Rights

12.1 We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

13. Removal of links and/or content from our website

13.1 If you find any link or content on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

13.2 We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

14. Disclaimer

14.1 We do not provide any SLA agreement with our services. By using our services you accept there may be downtime/service unavailability associated with the use of our services which includes issues with networking and/or failure of software and hardware associated with our services.

14.2 Despite the fact that we make backups of our data, situations can occur which may lead to data loss and we make NO GUARANTEES whatsoever against data loss and we are NOT responsible for ANY LIABILITIES whatsoever resulting from any data loss in connection to our services.

14.3 You agree to idemnify Big Blue Meeting against any claims brought by any third parties in direct connection with your use of our services.

14.4 Further by using our services you agree to abide by the LGPL 3 license in use of BigBlueButton as stated in section 6 above.

14.5 To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website/services and the use of this website/services. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

14.6 The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

14.7 As long as the website and the information and services on this website are provided free of charge, we will not be liable for any loss or damage of any nature.